• Shipment and Delivery

  You can rest assured that you will get your item from us on time and to your satisfaction (delivered within 24Hours payment received for in-stock items). All of your items will be shipped directly from our warehouse facility in Sydney which also provides a pick-up service. Additionally, all the materials for our packaging are environmentally friendly products. We care for our lovely planet earth and please help us to protect it too :).

   

  The Packaging are sized based on your item dimensions to provide extra protection. Most of the games will be shipped via regular C5 size padded bag with the bubble wrap inside. Our ordering system is fully automated process of payment and allocation of items ordered is generated within seconds of you placing your order. All in stock orders purchased after receipt of payment prior to 10 AM (AUS Eastern Standard time) will be shipped the same day!

   

  All of the orders are shipped via Regular Post with Tracking (Receipted Delivery), Registered Post/eParcel, Express Post and Registered Post International.

   

  Regular Post with Tracking (Receipted Delivery)

  

  Cost: FREE
  Estimated Delivery Timeframe: 3-5 working days
  Loss/Damage Compensation: No
  Online Tracking: Yes

   

  Our Free Shipping policy will include all the handling and packing fees as well as Regular Post with Tracking (Receipted Delivery) postage costs for domestic customers only. All parcels sent must be signed for and if the shipping address unattended during delivery time, the postie will leave a note to your addressee to let them know which Australia Post retail outlet you can collect your parcel from and the time that it will be available for collection. We will provide you with a link to track your package online once your order has been shipped.

  Registered Post/eParcel (Australia Post)
  

  Cost: $2
  Estimated Delivery Timeframe: 3-5 working days
  Loss/Damage Compensation: Yes
  Online Tracking: Yes

   

  Registered Post/eParcel includes tracking number for your shipment that can be viewed after your order had been shipped and compensation for loss or damage of the article up to $100 for a standard registered delivery. All parcels sent must be signed for and if the shipping address unattended during delivery time, the postie will leave a note to your addressee to let them know which Australia Post retail outlet you can collect your parcel from and the time that it will be available for collection. We will provide you with a link to track your package online once your order has been shipped.

   

  Express Post (Australia Post)
  

  Cost (GST included):
  0.01 - 0.25kg (Standard weight for a game) = $2
  0.26 - 0.50kg = $3
  0.51 - 1.80kg = $6
  Estimated Delivery Timeframe: 1-2 working days
  Loss/Damage Compensation: No
  Online Tracking: Yes
  Additional information: Express Post network

  For any urgent shipment we provide Express Post service is a fast delivery services that offers guaranteed next business day delivery of your parcel when sending it through the Express Post network also with tracking number. For larger size parcel we might use courier service such as Fastway Couriers. As No signature is required, there is no insurance/compensation offered by Australia Post when using the Express Post option. We will provide you with a link to track your package online once your order has been shipped.

  Please note that any claims of items being lost or damaged during delivery will not be accepted if express post was chosen.

   

  Registered Post International (Australia Post)
  

  Cost (GST Free):
  Zone NZ & Oceania
  0.01 - 0.15kg (Standard weight for a game) = $3.50
  0.16 - 0.50 kg = $6.00
  0.51 - 1.00kg = $10.00
  1.01 - 1.50kg = $12.50
  1.51 - 2.00kg = $19.50

  Zone Asia
  0.01 - 0.15kg (Standard weight for a game) = $4.00
  0.16 - 0.50 kg = $7.50
  0.51 - 1.00kg = $12.00
  1.01 - 1.50kg = $19.50
  1.51 - 2.00kg = $27.50

  Zone USA / Canada / Middle East
  0.01 - 0.15kg (Standard weight for a game) = $4.50
  0.16 - 0.50 kg = $10.00
  0.51 - 1.00kg = $16.00
  1.01 - 1.50kg = $24.50
  1.51 - 2.00kg = $37.50

  Zone Europe / Africa
  0.01 - 0.15kg (Standard weight for a game) = $6.00
  0.16 - 0.50 kg = $12.50
  0.51 - 1.00kg = $20.00
  1.01 - 1.50kg = $32.50
  1.51 - 2.00kg = $45.00
  Estimated Delivery Timeframe: 4-10 working days
  Loss/Damage Compensation : Limited
  Online Tracking: Limited
  Additional information: International Post Guide

  For international orders, transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Each country sets regulations about what will and will not be accepted into that country. For a comprehensive list of information and regulations you could check here

Home

Get to know us more • About GameLane • Contact Us • Testimonials • Join Our Team • FAQ	Best Video game shopping experience with us • Terms & Conditions • Product Availability • Pre-Order Games Policy • Payment Methods • Shipments & Delivery • Coupon Redemption • Loyalty Points Conversion • Referral Program • Return and Refund Policy • Legal Notice • Privacy Policy • Return Merchandise Authorisation	Always Genuine Games and Products from official distributors • Pre-Order Games Full List • Latest Releases • Last Added Products • Clearance Sale • Top Sellers of the Month • Special Promotions	Come join us on any social media to promote our Community: Building gamers community hand by hand :) •Join us on Facebook • Follow us on Twitter • Contest: FREE Games anyone? • Community's Poll of the Week • Leave Suggestion or Feedback for us

All trademarks on our webpages belong to their designated owner(s). If you have any inquiries regarding copyright or trademarks, please do not hesitate to contact us. Gamelane and the Continent mascot are trademarks of Gamelane.com.au.

Copyrights 2011. GameLane Pty Ltd ACN 151 672 552 | Suite 3 Level 1, 45 William Street Alexandria NSW 2015 AUSTRALIA | Contact Us | Site Map | All Rights Reserved.