• Shipment and Delivery

   

  You can rest assured that you will get your item from us on time and to your satisfaction (delivered within 24Hours payment received for in-stock items). All of your items will be shipped directly from our warehouse facility in Sydney which also provides a pick-up service. Additionally, all the materials for our packaging are environmentally friendly products. We care for our lovely planet earth and please help us to protect it too :).

  The Packaging are sized based on your item dimensions to provide extra protection. Most of the games will be shipped via regular C5 size padded bag with the bubble wrap inside. Our ordering system is fully automated process of payment and allocation of items ordered is generated within seconds of you placing your order. All in stock orders purchased after receipt of payment prior to 10:00am (AUS Eastern Standard time) will be shipped the same day!

  Please note that any claims of items being lost or damaged during delivery will not be accepted if if parcel is not insured

   

  Digital Delivery (Codes will be sent via email) [Worldwide]

  

  Cost: FREE
  Estimated Delivery Timeframe: 24 Hours
  Additional information: Only available for certain products

   

  Local Pick up (Immediately for in-stock products by Appointment) [Australia only]

  

  Cost: FREE
  Estimated Delivery Timeframe: Instant
  Additional information: By Appointment (Monday-Friday 10:00am - 5:30pm)

  We also provide cash on local pickup sevice in case you need the items immediately. Local pick up is only available by appointment during our trading hours (Monday-Friday 10:00am - 5:30pm Eastern Standard Time). Please bring correct amount as no change kept on premises

   

  Regular Post with Tracking (Not Insured) [Australia only]

  

  Cost: FREE
  Estimated Delivery Timeframe: 3-5 working days
  Loss/Damage Compensation: No
  Online Tracking: Yes

  Our Free Shipping policy will include all the handling and packing fees as well as Regular Post with Tracking (Receipted Delivery) postage costs for domestic customers only. All parcels sent must be signed for and if the shipping address unattended during delivery time, the postie will leave a note to your addressee to let them know which Australia Post retail outlet you can collect your parcel from and the time that it will be available for collection. We will provide you with a link to track your package online once your order has been shipped.

   

  Registered Post / eParcel (Insured) [Australia only]
  

  Cost (GST included): Varies based on weight, starting from $2
  Estimated Delivery Timeframe: 3-5 working days
  Loss/Damage Compensation: Yes
  Online Tracking: Yes

  Registered Post/eParcel includes tracking number for your shipment that can be viewed after your order had been shipped and compensation for loss or damage of the article up to $100 for a standard registered delivery. All parcels sent must be signed for and if the shipping address unattended during delivery time, the postie will leave a note to your addressee to let them know which Australia Post retail outlet you can collect your parcel from and the time that it will be available for collection. We will provide you with a link to track your package online once your order has been shipped.

   

  Express Post (Fast & Not Insured) [Australia only]
  

  Cost (GST included): Varies based on weight, starting from $2.5
  Estimated Delivery Timeframe: 1-2 working days
  Loss/Damage Compensation: No
  Online Tracking: Yes
  Additional information: Express Post network

  For any urgent shipment we provide Express Post eParcel service is a fast delivery services that offers guaranteed next business day delivery of your parcel when sending it through the Express Post network also with tracking number. For larger size parcel we might use courier service such as Fastway Couriers. As No signature is required, there is no insurance/compensation offered by Australia Post when using the Express Post option. We will provide you with a link to track your package online once your order has been shipped.

   

  Express Post eParcel (Fast & Insured) [Australia only] 

  

  Cost (GST included): Varies based on weight, starting from $4.5
  Estimated Delivery Timeframe: 1-2 working days
  Loss/Damage Compensation: Yes
  Online Tracking: Yes
  Additional information: Express Post network

  For any urgent shipment we provide Express Post service is a fast delivery services that offers guaranteed next business day delivery of your parcel when sending it through the Express Post network also with tracking number and compensation for loss or damage of the article up to $100. For larger size parcel we might use courier service. All parcels sent must be signed for and if the shipping address unattended during delivery time, the postie will leave a note to your addressee to let them know which Australia Post retail outlet you can collect your parcel from and the time that it will be available for collection. We will provide you with a link to track your package online once your order has been shipped.

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